Low Power, High Price
Lachrymose
5/16/2022
We remodeled our kitchen, and I chose to replace our bulky Walmart microwave, which has worked for years, with an over-the-counter model. The GE microwave was far more expensive, but worth it? Not at all. The model that was sent to me was broken. GE sent an appliance repair man, who said it couldn't be fixed and I should ask for a new one. I did, and GE sent the same repair man again, who wrote down for me what the problem was with the microwave and said I should ask for a new one. GE had the repair man order parts to fix the microwave. I received the microwave in March; it was installed in mid-May. It's less powerful than the Walmart microwave and I worry that it will break at any time.
Originally posted on www.ge.com
No, I do not recommend this product
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New microwave
mak8139
5/9/2022
Grey product . Fits perfectly . Love GE products..
Originally posted on www.ge.com
Yes, I recommend this product
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Disappointed
bluesman881
5/7/2022
We bought a GE Profile Microwave in 2008. Our kitchen cabinets were designed to fit that model. The old unit is performing poorly so we bought the GE Profile Series PEM31SF4SS. Unfortunately, the new model does not fit in the same opening. So now we must modify the cabinet to accommodate our new microwave and it is NOT a simple task.
BTW, this is the second new microwave we bought. The first was purchased several weeks ago and it arrived badly damaged. The box and packing material were in perfect condition, however the microwave had the top-rear corner crushed.
Originally posted on www.ge.com
No, I do not recommend this product
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Love it
JillyD
5/6/2022
Fits perfectly!! Love the features and looks sleek!
Originally posted on www.ge.com
Yes, I recommend this product
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It looks nice
Threewshs
5/5/2022
This microwave interferes with my WiFi. I have had numerous other GE microwaves and none of them did this. It must be the different outer case because it is under cabinet mountable. Also the interior is not large enough for the turntable to rotate with large containers on it.
Originally posted on www.ge.com
Yes, I recommend this product
GE Profile PEM31SFSS
loyal for convieniance
5/5/2022
This my 3rd GE Profile Microwave. I got my 1st as a gift in 1989. Each time I replace I am disappointed. My first was great. The design and quality have gone down hill. The only reason I continue to get it againn is because of the size-the only thing that has not changed. I have a custom space under my cabinets for it.
You eliminated the original glass interior bottom and put in a turntable-boo. The upper built in mixer was so much better. I could cook or warm in a 13x9 pan.. The overall power has decreased with each model. My original had a probe and a rack. You have diminished the appliance and kept the large price.
Originally posted on www.ge.com
No, I do not recommend this product
Super easy use.
Warner James
5/4/2022
We purchased two of these units. Very sleek profile, very easy to use. Will purchase another for our cabin.
Originally posted on www.ge.com
Yes, I recommend this product
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Only Microwave that would fit
PMKr1
5/1/2022
I am sorry to say that this microwave is well under expectations. My previous unit had twice the power and I can understand that the smaller size would yield less power. One would think the popcorn button would run the right time, but we have to add 30 more seconds to whatever size bag we use. That is unless the unit stops with an ERR message. The touchpad is not backlit so you can't read unless the kitchen lights are bright and that same touchpad does not always respond when touched. I can hardly wait until a better under-cabinet version comes out.
Originally posted on www.ge.com
No, I do not recommend this product
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Lasts for years
lou98888
4/27/2022
This machine is the second of this model that I have bought. The first one lasted over a decade. It is reliable, consistent cooking, easy to clean, very durable/
Originally posted on www.ge.com
Yes, I recommend this product
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Disappointed
Trish210
4/26/2022
We have had three other GE undercabinet Microwaves and this one is not as powerful as the others and has a smaller interior.
Originally posted on www.ge.com
No, I do not recommend this product
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Serviceable, but not outstanding.
ictAdam
4/25/2022
Honestly, the microwave performs perfectly fine. It's just a little underpowered for my taste. I may swap it out for a higher wattage version.
Originally posted on www.ge.com
Yes, I recommend this product
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Perfect!
Azi4613
4/24/2022
The perfect fit for a replacement of another unit.
Slick, powerful, and easy to under-hang (bolts not included)
Originally posted on www.ge.com
Yes, I recommend this product
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GE Microwave Oven
L Kennedy
4/20/2022
Excellent quality. Would buy again. Sleek looking and looks great built in. Bought this to replace the same model that I had before that I accidentally caught something on fire. So happy I got the same model.
Originally posted on www.ge.com
Yes, I recommend this product
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Long-lasting workplace microwave
MNTX
4/18/2022
Our company has been purchasing this model or previous models for nearly a decade and have had good success with the durability of this model for everyday use by employees. We have some models that were installed in late 2013 that are still operable and that have likely been used in excess of 12,000 times by multiple shifts. The best feature is that we can have two microwaves on the same 15-amp circuit since they are 800 watts apiece!
Originally posted on www.ge.com
Yes, I recommend this product
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What we expected
wobriggs4
4/18/2022
Looks great and meets our needs. Minor disappointment that the popcorn setting slightly burns the popcorn.
Originally posted on www.ge.com
Yes, I recommend this product
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good compact microwave
lbrcape
4/12/2022
We had the older version- this one is not as powerful and smaller interior also does not allow you to pause when reheating. That said, we needed a microwave for a cabinet space and this was the only one we could find that would fit.
Originally posted on www.ge.com
Yes, I recommend this product
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No Longer Fits
JamT
4/11/2022
We bought this GE Profile Microwave to replace the one we had and loved for 16 years. We positioned the first one as an under-cabinet microwave and had the new one installed in the same space. We were very disappointed when we found that because of a change in the door configuration, (unlike the old oven where the door did not go all the way to the edge of the microwave, the new one has a larger door that does go to left edge of the oven), and we can only open the door 2 - 3 inches before it binds with the cabinetry on the left. The space was perfect for the former model but doesn't work for the newer model for this reason. I would add that as a result of having a larger door, it closes rather loudly.
Originally posted on www.ge.com
No, I do not recommend this product
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Great space saving microwave.
Howieb38
4/10/2022
Great space saving microwave. This replaced an older GE microwave that was designed to fit in a certain space. This is an exact replacement, however with very modern features. I like it a lot.
Originally posted on www.ge.com
Yes, I recommend this product
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Very Quiet
Mpleuchet
4/10/2022
This unit replaced a GE microwave used for 11 years. It may not have as many features and it may take an extra few buttons to reheat something but it is quiet, and I really appreciate it at night when I want to use it and the rest of the household is asleep.
Originally posted on www.ge.com
Yes, I recommend this product
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Unbelievably disappointed
Grunge
4/10/2022
Had to get this model to fit into prescribed space. So disappointed. One thinks that appliance quality, design and features would improve over time - but no! It's a microwave so one deals with this decline in quality but the disappointment is key. Cheap features, no robust features but it fits - barely - the space it hast to. Not sure why GE has to promote poorer design and features.
Originally posted on www.ge.com
No, I do not recommend this product
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Overpriced microwave
Mer27
4/9/2022
Stopped working after only 2 years. Only used for boiling water, not for cooking. Very disappointed in GE.
Originally posted on www.ge.com
No, I do not recommend this product
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Nice looking but door open button seems off
Bay Area Kay
4/8/2022
We bought this as it was the only one that fit in the cabinetry we selected from Home Depot. It is nice looking, though the interior is a bit small. Our biggest worry, however, is that the door open button wobbles and does not seem as securely made as the other buttons. We are concerned that it will break after a few years, as our door open button did on our prior GE microwave.
Originally posted on www.ge.com
Yes, I recommend this product
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Solid microwave
Bay Area Kay
4/8/2022
This is a pretty solid microwave. We bought pretty much the same microwave for our old house. It lasted about six years, then the button you push to open the door started malfunctioning. It feels like that door open button is still the weak link. But we had to get this one as it was the ONLY one that would fit our pre-cut kitchen cabinets. Don't know why no other brand makes this size. It is nice looking and so far is working fine.
Originally posted on www.ge.com
Yes, I recommend this product
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Disappointed
CodeStar
4/7/2022
Works ok for reheating but totally fails with microwave popcorn, a mainstay for us, even with adjusting cook time.
Originally posted on www.ge.com
No, I do not recommend this product
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Fairly disappointed
ots808
4/7/2022
Purchased this microwave to replace my broken one that I've had for almost 20 years. It's supposedly the same model, just a current version. I was disappointed to learn that the wattage is reduced on the current models. The one I had previously was 1100 or 1200 watts, vs. this one is 900 watts. Not sure why they reduced the wattage, but it's not as powerful as it's previous model. It is a nice looking microwave, though.
Originally posted on www.ge.com
No, I do not recommend this product
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Saves Time & Space
CPAnderson
4/6/2022
Easy to use. Great shortcut buttons. Slim and saves space.
Originally posted on www.ge.com
Yes, I recommend this product
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Under cabinet mount microwave
KathyBman
4/5/2022
The microwave and under cabinet kit were easy to install and the mounting allows for more workspace in kitchen.
Originally posted on www.ge.com
Yes, I recommend this product
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New in condo that I purchased
Krupp2
4/5/2022
I have had a lot of GE products over the years and they were all good.
Originally posted on www.ge.com
Yes, I recommend this product
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only 3 years
Bill Vi
4/3/2022
Won't turn off unless door is left open. 3 years old and need a new control panel? $110 service call plus parts and labor
Originally posted on www.ge.com
No, I do not recommend this product
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Attractive, reasonably priced, works great.
GeneR56
4/2/2022
My new microwave replaced a twenty year old Ge model that had similar features. But my new microwave has enhanced operating options that make cooking even more accurate in terms of heat levels and food that is warmed all the way through.
Originally posted on www.ge.com
Yes, I recommend this product
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Perfect size, low profile microwave
penken
4/1/2022
This will be our second GE microwave. We are hoping that this one has a better interior paint job that lasts longer than our previous GE Profile Microwave. We love the keypad panel, the selection choices for reheat.
Originally posted on www.ge.com
Yes, I recommend this product
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Have used this product twice before
Claudia Maz
3/30/2022
Works as expected. It's our third GE microwave …………
Originally posted on www.ge.com
Yes, I recommend this product
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GE Profile Microwave
Fred Vail
3/29/2022
Excellent product and fit well in built in cabinet
Originally posted on www.ge.com
Yes, I recommend this product
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Microwave Oven
DMD99
3/24/2022
This is my second microwave by GE, my first one was purchased in 2009 and I never had a problem with it so I decided to purchase the same model again. Not to mention, that it look great under my cabinets.
Originally posted on www.ge.com
Yes, I recommend this product
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A niche product that mostly meets our needs
Steve X
3/24/2022
Bought this appliance to replace an almost identical one that had failed. New model is less solid and lack, for example, an illuminated keypad. Dimensions are slightly different; the turntable is smaller (and is now too small for our dinner plates.) Nevertheless, the compact dimensions meet our kitchen requirements and we're happy enough with the replacement (three and a half stars)
Originally posted on www.ge.com
No, I do not recommend this product
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Simple yet excellent microwave
DQ7888
3/24/2022
I needed to replace a Monogram microwave and chose this GE model. Its size is similar and fits within a builtin. Features are simple but appropriate for our use. My Monogram lasted 15 years and hopefully this GE does also. I read about dimly lit front panel but it is perfectly fine for me. I read about cheap parts but I have not experienced that either.
Originally posted on www.ge.com
Yes, I recommend this product
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Bummer door
Chato1950
3/23/2022
Door doesn't open until one second after you push the release button. On subsequent pushes it opens right away. Fifteen minutes later it will again take a second for door to open. Had the microwave for 30 days. GE authorized service tech came to the house 3/21/2022, left thinking issue was resolved, and it is not! Still not functioning properly.
Originally posted on www.ge.com
No, I do not recommend this product
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ONE OF A KIND
Thom45
3/22/2022
I understand that this model GE microwave is the only one made that fits into a standard overhead kitchen shelf. That along should win a five-star rating. But it is the second GE mocrowave that I have had and have never had problems with either of them.
Originally posted on www.ge.com
Yes, I recommend this product
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Great microwave!
Patricia1947
3/22/2022
I like that it's not really big but still does everything you need! Looks great in my kitchen!
Originally posted on www.ge.com
Yes, I recommend this product
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Does the job
Suzy choc
3/20/2022
It works well and does the job. So far I have no complaints.
Originally posted on www.ge.com
Yes, I recommend this product
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Works well!
nancykf
3/17/2022
All in all a great microwave, but we're disappointed that it doesn't have a "mute" button.
Originally posted on www.ge.com
Yes, I recommend this product
GE Profile, need I say more
44 Kat
3/12/2022
It is a typical GE profile. They always perform well.
Originally posted on www.ge.com
Yes, I recommend this product
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Great Choice
Fran O
3/10/2022
Good fit for our needs as well as the price being favorable.
Originally posted on www.ge.com
Yes, I recommend this product
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User friendly.
Elmbrook
3/8/2022
User friendly, appearance, and able to receive four GE appliances.
Originally posted on www.ge.com
Yes, I recommend this product
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Easy to use
Greg Y63
3/8/2022
Really like this microwave. I had it's previous model for 12 years and had no problems with it. Has a couple of minor differences but pretty much the same. One big change was the mounting holes are in different places I had to drill new holes in my cabinets .
Originally posted on www.ge.com
Yes, I recommend this product
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Disappointed
kt215
3/8/2022
Needed to replace the same model and size (15 years old). This is the only microwave I could find that fit the space. Very noisy when opening and especially when closing. Some of the quick functions are quite picky and have to input a function several times for success. For the price, expected a much more updated and quiet version of its predecessor. You're GE, do better.
Originally posted on www.ge.com
No, I do not recommend this product
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I love the slick look of it
mnKate
3/7/2022
I searched for a long time to find a Profile GE microwave as I needed a certain size to fit into my cabinetry. The newer on e are much bigger especially in depth. The 800 wattage is not smaller than I wanted.
Originally posted on www.ge.com
Yes, I recommend this product
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Seriously underpowered
808ChrisE
3/4/2022
This won't pop a bag of popcorn. It takes 3 minutes to boil 8 ounces of water. So frustrating, it's next to worthless. The salesman told me it had 1000 watts; I didn't realize that nail it was installed with all the packaging gone that it is only 800.
Originally posted on www.ge.com
No, I do not recommend this product
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Great features
Susu55
3/3/2022
This model microwave is the replacement for the Spacemaker 2 model I purchased 10 years ago. It is the only model of any make that fits the under cabinet built in space. I tried buying other GE models that were much less expensive but none fit the space. It's a great microwave but the price at $400+ is a bit high.
Originally posted on www.ge.com
Yes, I recommend this product
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Great microwave
Mel5902
3/3/2022
This was purchased as a replacement for virtually the same microwave that was about ten years old. I liked it then and I like it now.
Originally posted on www.ge.com
Yes, I recommend this product
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