Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 715-675-2341 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

715-675-2341
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Frequently Asked Questions


Does Grebe's service the products they sell?

Grebe's has factory-trained service technicians for all of the appliances (refrigerators, dishwashers, washers, dryers and ranges) and power equipment (mowers, chainsaws, tractors and tillers) we sell.


Does Grebe's service the products purchased at other stores?

Naturally, Grebe's customers are our priority because we promise to "Service what we sell!", and we are serious about keeping our promises. However, we do our very best to serve other people who simply need certified technicians to work on their machines.

We get you into our service schedule as quickly as we can. In primetime (first snowfall or first grass-cutting day), it could take a couple of weeks to get your power equipment on the schedule. To eliminate that issue, we recommend scheduling your maintenance during "low volume" times if possible. (Snowblower in between Sept.1 - Nov. 15, lawnmower/garden tractor Feb. 1 - March 1-30).

Our appliance service schedule does not usually fluctuate with the seasons. So, depending on the volume, it could take 5-14 business days for your repair to be completed.


How much is a basic service call on my appliance?

In the Wausau area (10 mile radius), our service call is $90.00 and includes 15 minutes of diagnostic time. Any parts required for the repair or additional tech time is all at extra cost.


How much does it cost to have a piece of power equipment serviced at Grebe's?

Our shop rate is $75.00 per hour plus the cost of any parts needed.


Do you deliver an appliance that is purchased from Grebe's?

If the appliance is sale priced over $399 and your home is within a 20-mile radius of the store, then the delivery is free!


Will Grebe's deliver power equipment purchased at the store?

Any lawn mower, tiller, tractor, or snow blower sale priced over $200 and your home is within a 20-mile radius of the store, then the delivery is free!


Will Grebe's dispose of old appliances like refrigerators and washers?

Yes! They can be dropped off at our store. The fee is $25 for each appliance with Freon (refrigerators, freezers, dehumidifiers) and $15 for each other appliance (oven, washer, dryer, etc).